Delete your cloud account
Baby Tracker: Feeding Log · Vasser Studios
You don’t need to reinstall the app.
For email accounts, use the form below with your account email address. We may need to verify ownership. Guest caregivers should delete inside the app while still signed in; without that session or a linked email, we may be unable to verify ownership.
Open the form, enter your account email address and complete the security check. Submitting it requests deletion; it does not delete your account immediately. We may need to verify ownership before acting.
Managing individual records
You can delete individual entries in the app. We do not offer a separate request service to delete selected data while keeping your account.
Delete inside the app
- Open More → Backup & recovery.
- Find your account and choose Delete cloud account.
- Read the confirmation. Email accounts enter their password; guest accounts have no password. An internet connection is required.
Sign out keeps cloud records. Email accounts keep encrypted phone changes, but shared logs close until the same account signs in. Guest sign-out removes shared phone copies and unsynced changes; link an email first to keep recovery. Separate local profiles remain available.
What is deleted?
If you are a secondary caregiver
We delete your sign-in account, every care entry you originally added—even if another caregiver edited it—your own notes, caregiver labels, invitations, memberships and account information across current and formerly joined families.
Entries originally added by someone else remain, including changes you made to them. Those changes are not rolled back. Child profiles and pictures remain with the family. Other people’s notes remain unless their parent entry is deleted.
If you are the primary account holder
Deleting your account permanently deletes the entire shared family and every baby profile and family cloud record. Other caregivers lose family access, but their own sign-in accounts are not deleted. Ownership is not transferred.
Phone copies, backups and limited retained records
When you delete your cloud account in the app, it first downloads every accessible shared baby's full log and profile photo and saves independent encrypted copies on this phone. Your phone copies remain usable offline. If downloading or saving fails, cloud deletion does not start. Cloud connections, account attribution and caregiver labels are removed from the retained copies. Separate local-only profiles remain too. If you request deletion by email, we cannot download records to your phone for you; use the app or export a backup first if you want a copy.
Connected family devices receive deletions after syncing. We cannot erase permanently offline copies or files already exported to another app, drive or person. Content-free deletion markers may remain to prevent old records returning; they contain no deleted caregiver identity. Restricted encrypted backup copies expire within 30 days and are not used to restore deleted accounts or contributions to the live service. Our service providers may retain limited security records under their retention policies.
If you only use local mode
There may be no account or cloud record for us to delete. In the app, use More → Privacy & data → Delete phone logs to remove local baby records. Delete exported files wherever you saved them.
What to include in your request
Your account email address and a clear request to delete your account are enough to start. You do not need to give a reason. Never send passwords, verification links, pairing codes or baby records. We use your contact details to handle and, where necessary, verify the request.
Read the full privacy policy →